Effective Date: 29/09/2025
Last Updated: 27/10/2025

Welcome to Heartfelt Senior Solutions LLC (“we,” “our,” or “us”). By using our website, communicating with us, or receiving our services, you agree to the following Terms and Conditions. Please review them carefully.

1. Services Provided

Heartfelt Senior Solutions LLC provides senior living placement and advisory services.
Our services are free for families. We are compensated by participating senior living communities when a placement occurs.

2. No Medical, Legal, or Financial Advice

All information provided by Heartfelt Senior Solutions—through our website, phone, email, or SMS—is for general informational purposes only.
We do not provide medical, legal, or financial advice. Families should consult with qualified professionals for those matters.

3. Accuracy of Information

We strive to keep our information accurate and up to date but cannot guarantee that all community details or listings are current.
Families should confirm information directly with senior living communities before making decisions.

4. Limitation of Liability

Heartfelt Senior Solutions LLC is not responsible for any damages, losses, or claims arising from the use of our website, resources, or communications.
All placement and care decisions are the responsibility of the family or individual.
By using our services, you agree to hold us harmless from any liability related to the outcomes of senior living decisions.

5. Third-Party Links

Our website may contain links to external or third-party websites.
We are not responsible for the privacy practices, content, or reliability of those sites.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Heartfelt Senior Solutions LLC and is protected by copyright and trademark law.
Content may not be copied, reproduced, or distributed without prior written consent.

7. Communications and SMS Messaging

When you contact us or fill out forms on our website, you may choose to provide your mobile number and opt in to receive text messages from Heartfelt Senior Solutions LLC.

By opting in, you consent to receive SMS messages that may include:

• Appointment confirmations and reminders

• Customer care updates

• Public service or safety alerts (e.g., hurricane or heat advisories)

• Informational or promotional updates about our services

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at info@heartfeltseniorsolutions.com or (239) 789-2468.

We only send messages to individuals who have provided explicit consent.
SMS consent is not shared with third parties or affiliates.

For details on how we handle personal information, please review our Privacy Policy.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

9. Changes to These Terms

We may update or revise these Terms from time to time.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

10. Contact Us

Heartfelt Senior Solutions LLC
📍 Suite C1, 1222 SE 47th St, Cape Coral, FL 33904
📧 info@heartfeltseniorsolutions.com
📞 (239) 789-2468
📠 (239) 789-2845
🌐 https://HeartfeltSeniorSolutions.com