“Traci is everything customer service could ever mean. At 88 years of age, I needed the kind of attention that assured me I was in trustworthy and capable hands. From my initial placement in a senior living community to an abrupt move I later had to make, Traci was right there — handling everything with ease and professionalism. Without hesitation, she arranged the move, asked no unnecessary questions, and ensured the transition was seamless and perfectly suited to my needs. I cannot say enough about how grateful and happy I am for the exceptional service I received.”